The company requested that customers “please be aware that if your spoken words include personal or other sensitive information, that information will be among the data captured and transmitted to a third party through your use of Voice Recognition.”
In other words, this means that if you want to use the voice remote setting for your newest Smart TV, you might send more than just requesting a channel to Samsung. Therefore, if you have any illegal activities going on or a secret you need to keep, you should probably keep it to a minimum in front of your new smart TV.
The company added that it needs to send your voice commands to third-party called Nuance Communications, Inc. in order to convert your speech to text.
Samsung also revealed that the Smart TVs collect your voice commands for research purposes in order to determine whether the feature needs some improvements.
Samsung reassured its customers that it doesn’t retain or sell the voice data, but it still refused to name the third party that translates the users’ speech. So, even though they won’t be selling the data, there could always be the possibility for Nuance Communications to sell the data to outside parties, or just transmit it to them.
Can you imagine? Your most private conversations might be given to another company to listen at will.
There’s no doubt this is very creepy and gives off “Big Brother” vibes, doesn’t it?